Privacy Policy

We collect information you provide directly to us when you use our website, fill out a contact form, submit project details, or communicate with us. This may include: • Name and business name • Email address and phone number • Website URL and business information • Project requirements and preferences • Payment information (processed securely by third-party providers — we do not store card details) • Communications you send to us via email or WhatsApp We may also collect certain information automatically when you visit our website, including IP address, browser type, pages visited, and time spent on pages.

We use the information we collect to: • Deliver and improve our web design and development services • Communicate with you about your project • Process payments through our third-party payment providers • Respond to your enquiries and requests • Send project-related updates and communications • Improve our website and services • Comply with legal obligations We do not sell, rent or share your personal information with third parties for their marketing purposes.

Our website may use cookies and similar tracking technologies to enhance your experience and gather analytics data. Cookies are small data files stored on your device. We may use: • Essential cookies required for website functionality • Analytics cookies to understand how visitors use our site (e.g. Google Analytics) You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

We use trusted third-party services to operate our business, including: • Payment processors (for M-Pesa, Visa, and Mastercard transactions) • Email and communication tools • Website analytics providers • Booking and scheduling tools These providers have their own privacy policies governing how they handle your data. We encourage you to review their policies.

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use SSL encryption for data transmission and follow industry-standard security practices. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project-related data is typically retained for the duration of our engagement and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your personal data at any time by contacting us at hello@nexa48.com.

You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal data • Withdraw consent where processing is based on consent • Lodge a complaint with a relevant data protection authority To exercise these rights, contact us at hello@nexa48.com.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: Email: hello@nexa48.com Location: Nairobi, Kenya WhatsApp: +34631412511